Order processing
Order processing can take 1-3 business days if all the items are in the central warehouse, and more if any of our items are in one of our regional stores.
Orders are processed and completed on business days from 9:00 to 17:00.
Delivery
Receive the order through an Omniva parcel terminal
It is also possible to receive the order through an Omniva parcel terminal. Delivery to parcel terminals takes place within 1-3 business days after order processing. The exception is delivery delays, for which the customer is warned on our website in the form of a banner.
CAUTION!
Delivery to the Omniva parcel terminal can be realized only if the size of the order/product does not exceed the specified dimensions of the shipment (39 x 38 x 64 cm) and weight (~ 30 kg).
| LV | 2,50€ |
| LT | 3,50€ |
| EE | 5,49€ |
Order delivery by Omniva courier (to the door)
If you choose delivery by courier, the order is delivered to the customer's door. To ensure optimal service, the customer must provide a correct and up-to-date phone number.
Delivery of orders is provided on business days from 8:00 to 17:00. Delivery is provided within 1-3 business days after order processing.
| LV (Riga) | 6,00€ |
| LV (the rest) | 6,99€ |
| LT | 6,20€ |
Receive the order through a DPD parcel terminal
It is also possible to receive the order through an DPD parcel terminal. Delivery to parcel terminals takes place within 1-3 business days after order processing. The exception is delivery delays, for which the customer is warned on our website in the form of a banner.
CAUTION!
Delivery to the DPD parcel terminal can be realized only if the size of the order/product does not exceed the specified dimensions of the shipment (61 x 44 x 37 cm) and weight (31.5 kg).
| LV | 2,00€ |
| LT | 3,50€ |
| EE | 3,50€ |
Receive the order through a VENIPAK parcel terminal/pink-up point
It is also possible to receive the order in a VENIPAK parcel terminal and at delivery points. Delivery to parcel terminals takes place within 1-3 business days after order processing. The exception is delivery delays, for which the customer is warned on our website in the form of a banner.
CAUTION!
Delivery in a VENIPAK parcel terminal can be realized only if the weight of the order/item does not exceed 30 kg, while delivery to the pick-up point can only be carried out if the order does not exceed 10 kg.
| LV | 1,90€ |
Delivery in Europe with DPD
If you choose delivery by courier, the order is delivered to the customer's door. To ensure optimal service, the customer must provide a correct and up-to-date phone number.
Delivery of the order is provided on business days from 8:00 to 20:00.
| Austria | 16,50€ + VAT |
| Belgium | 16,50€ + VAT |
| Bulgaria | 16,50€ + VAT |
| Croatia | 16,50€ + VAT |
| Czech | 16,50€ + VAT |
| Denmark | 16,50€ + VAT |
| Estonia | 7,50€ + VAT |
| Finland | 16,50€ + VAT |
| France | 16,50€ + VAT |
| Germany | 16,50€ + VAT |
| Greece | 16,50€ + VAT |
| Hungary | 16,50€ + VAT |
| Ireland | 16,50€ + VAT |
| Italy | 16,50€ + VAT |
| Lithuania | 7,50€ + VAT |
| Luxembourg | 16,50€ + VAT |
| Netherlands | 16,50€ + VAT |
| Norway | 29.90€ |
| Poland | 16,50€ + VAT |
| Portugal | 16,50€ + VAT |
| Romania | 16,50€ + VAT |
| Slovakia | 16,50€ + VAT |
| Slovenia | 16,50€ + VAT |
| Sweden | 16,50€ + VAT |
| Switzerland | 29.90€ |
For additional questions, contact us by phone +371 26224414 or by e-mail: info@4pets.lv